PRIVACY POLICY
INTRODUCTION:
This privacy policy outlines how TRKR (referred to as ‘we’, ‘us’, or ‘our’) handles your personal information.
We are committed to protecting your privacy and have developed this policy to explain our practices regarding the collection, storage, use, and sharing of personal information.
By providing us with your personal information, you agree to the terms of this privacy policy, including the collection, use, and disclosure of your personal information as described.
We may update this privacy policy periodically by posting the latest version on our website. We encourage you to review our policy regularly to stay informed about our privacy practices.
TYPES OF PERSONAL INFORMATION WE COLLECT:
We may collect the following types of personal information:
- Full name
- Mailing or street address
- Email address
- Social media details
- Phone number and other contact information
- Date of birth
- Gender
- External ID
- Payment details such as credit card information
- Geo-location data
- Vehicle details, including number plate
- Information about your personal or business circumstances
- Data from client surveys, questionnaires, and promotions
- Device identity and type, IP address, geo-location data, page view statistics, advertising data, and standard web log information
- Information about third parties
- Any other information you provide through our website or online presence, or that is otherwise required by us or provided by you
HOW WE COLLECT PERSONAL INFORMATION:
We may gather personal information directly from you or from third parties in various ways, including when you:
- Contact us via our website
- Receive goods or services from us
- Fill out our online sign-up forms
- Communicate with us via email, phone, SMS, social media, or other means
- Interact with our website, mobile applications (iPhone and Android), social media, services, content, and advertisements
- Invest in or inquire about investing in our business
- We may also collect personal information through web analytics tools, cookies, or other tracking technologies when you visit our website or social media pages. Cookies are small files stored on your device that allow us to recognize when you visit different websites. You can disable cookies in your web browser if you prefer not to have this information stored.
- We may use Google Analytics to collect and process data, including data from third-party websites or apps. For more information, see how Google uses data when you use our partners’ sites or apps.
USE OF YOUR PERSONAL INFORMATION:
We use your personal information for various purposes, including:
- Providing goods, services, or information to you or the relevant account holder
- Verifying your identity
- Maintaining records and administrative functions
- Sharing information with contractors, employees, consultants, agents, or other third parties to provide goods or services to you
- Improving our services and customer experience
- Complying with legal obligations, resolving disputes, and enforcing agreements
- Sending marketing and promotional messages and other information that may interest you (in accordance with the Spam Act). You can opt-out of marketing communications via the provided opt-out facilities (e.g., unsubscribe links)
- Sending administrative messages, reminders, notices, updates, security alerts, and other requested information
- Considering employment applications
DISCLOSURE OF PERSONAL INFORMATION:
We may disclose your personal information to:
- Service providers who assist us in operating our website and conducting our business
- Third-party payment processors to process your transactions
- Legal authorities if required by law or to protect our legal rights
DATA SECURITY:
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Secure servers and encryption
- Restricted access to personal information
- Regular security assessments and updates
- All data hosted on Australian servers
WE DO NOT SELL YOUR DATA
We do not sell your personal information. It's that simple.
LOCATION SERVICES DATA:
When using our platform, we may request your consent to use location services to accurately identify your location.
Without your consent, you may not be able to access our services. You can withdraw your consent at any time by turning off the location permissions for our app on your device.
Location services in our platform require that location services/data are generally enabled on your device. You can disable this functionality at any time by turning off location services in your device's settings. If you enable location services, data may also be collected by Google according to their Privacy Policy, as we integrate Google Maps into our app.
We do not control Google's Privacy Policy, so we recommend reviewing it for more information on how Google protects personal data. Visit
SECURITY:
We take reasonable steps to protect your personal information from misuse or unauthorized access. Our information systems are password protected, and we use various administrative and technical measures to safeguard these systems. However, we cannot guarantee the absolute security of your personal information.
COOKIES AND TRACKING TECHNOLOGIES:
Our website may use cookies and other tracking technologies to enhance your experience. You can control the use of cookies through your browser settings.
LINKS:
Our website may contain links to other websites for your convenience. These links may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and recommend that you review their privacy policies before using them.
REQUESTING ACCESS OR CORRECTING YOUR PERSONAL INFORMATION:
To request access to the personal information we hold about you, please contact us using the details below, including your name and contact information. We may need to verify your identity before providing access. In some cases, we may be unable to provide access to all your personal information and will explain why. We aim to respond to access requests within a reasonable timeframe and may charge a fee for searching for and providing access to your information.
If you believe that any personal information we hold about you is inaccurate, please contact us using the details below, and we will take reasonable steps to correct it.
COMPLAINTS:
If you wish to complain about how we handle your personal information, please contact us using the details below, including your name and contact information. We will promptly investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) atwww.oaic.gov.au.
CHANGES TO THIS PRIVACY POLICY:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
CONTACT US:
For more information about our privacy policy or practices, to access or correct your personal information, or to make a complaint, please contact us at:
Email: trkr.australia@gmail.com
Our privacy policy was last updated on 17/06/2024.